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We have 3 shipping options
In our webshop it is possible to send a package to another address. You choose a billing address at checkout and check the box that you want it shipped to another address. So it’s easy to send a gift this way.
We are sorry that the order was not received in good condition. Unfortunately, things can go wrong with the carriers (or sometimes with our team). If your product is defective or the packaging is severely damaged, please contact us webshop@educadora.nl or register your product/package for return via the return portal . We will then come up with a suitable solution.
Return costs are for your own account (For the Netherlands the costs are 6.50 euros, for Belgium 8.95 euros), only if you wish to exchange a product or there is a defect, the return costs are for our account. You can register returns via our return portal.
What a pity that the order is not to your liking. You can only return it to us by post within 30 days (at your own expense). Pack your return neatly and register the return via our return portal
Individuals can buy on account through Billink. You then pay after receiving your order. More information can be found at Billink.
Companies, institutions, practices and schools can buy from us on account. Then choose to transfer via Ideal or PayPal (and cancel the payment). Mention in comments: pay by invoice. Your order comes in as unpaid. We will ship your order and send the invoice by email.
It is possible that the data you entered during the ordering process may not be correct on the invoice. This is often the case with companies and schools. Or you may still wish to use the VAT reverse charge mechanism. Of course, we can adjust the invoice. We charge 15 euros administration costs for this.
As an institution, school or company in Europe, you can make purchases and use the VAT reverse charge mechanism. In the ordering process, please enter that you are using B2B and enter the valid VAT number. The VAT reverse charge mechanism is then automatically applied. If you want to make use of the reverse charge mechanism afterwards, we will charge an administration fee of 15 euros.
We don’t have a physical store and no visiting address. Unfortunately, it is not possible to pick up an order with us.
Buying a teething necklace is not easy. There is a lot of supply. It is important that you observe whether your child chews hard and intensively or occasionally and does not bite vigorously. But also, one child may chew with molars and the other with the front teeth, this also matters in the choice of a chew chain. You can read more advice and tips in the article; Tips on buying a chew chain
The chewing jewellery is divided into 4 categories:
– Light chewing need
– Average chewing requirement
– Firm-medium chewing need
– Strong chewing need
It depends on how much force a child/adult uses with chewing and depending on the intensity/chewing frequency which product fits best. The products for light chewing needs are usually suitable for children who do not really bite through, rather fidget and munch on products. The products for medium chewing needs are best suited for children who like to take something in the mouth such as pen or pencil and chew on it. The products for strong chewing needs are for those children and adults who can chew vigorously and put on strength.
When you click the clasp open then you can undo the button on either side of the clasp. Remove the part of the clasp and cut the cord to the desired length. Then add the part of the clasp back to the cord and tie a knot again.
We only have chewing jewelry from Chewigem and Ark Therapeutic in our range. These are free of BPA, PVC, Lead, Phthalates and Latex. They are made of food-grade and medical-grade silicone and meet Dutch safety requirements.
We do not offer a warranty on the chew chains. It is not feasible for us to assess which product best suits your child or client’s chewing needs. I understand that this is difficult for you as a parent or supervisor as well.
If you are in doubt about purchasing, read our article about buying a chew chain or contact me and I will try to think along with you which product is most suitable. Despite this, it can still happen that a child chews harder than expected and a product is quickly damaged. One child can chew a dog tag for 8 months without any problems (light chewing needs), while another child knows how to chew or gnaw the button (strong chewing needs) to pieces within 1 month.
As an orthopedagogue, specialized in problems in the stimulus processing such as ADHD, autism and sensory information processing problems, I am happy to help you in advising on appropriate products (and their use) for your child , yourself or client. The easiest way is to email or app me and if necessary we will try to schedule a call appointment.
Unfortunately, we do not offer the possibility to wrap an order in gift paper. However, you can have the package sent to a different address.
We sometimes work together with influencers, bloggers and therapists. If you are interested in a collaboration, please send us an email and we will assess whether the collaboration can be interesting for both of us.
We definitely sell some of our brands for resale. Think of Chewigem, Petit Boum, Zip Sheets, Senseez, Spektra, Tuban. Register for a B2B account here.